The Sales Coordinator is responsible for supporting the sales team in driving business success by coordinating sales activities, processing orders, managing customer inquiries, and ensuring efficient communication between sales, marketing, and other departments.

Key Responsibilities:

• Provide administrative support to the sales team, including preparing sales reports, presentations, and other documents.
• Assist in tracking sales performance and meeting sales targets.
• Manage and update the customer relationship management (CRM) system.
• Process incoming orders, ensuring all necessary details are accurate and complete.
• Coordinate with relevant departments (e.g., inventory, logistics) to ensure timely delivery.
• Handle customer inquiries and resolve issues related to order status, delivery, and invoicing.
• Prepare sales-related documents, such as proposals, contracts, and quotes.
• Prepare regular sales reports, including performance metrics, trends, and forecasts.
• Manage and maintain customer databases and ensure accurate data entry.
• Schedule and coordinate sales meetings, presentations, and events.
• Provide logistical support for trade shows, exhibitions, and other promotional events.
• Collaborate with the inventory and logistics teams to ensure adequate stock levels and timely product delivery.
• Assist in the tracking of product availability and lead times
• Assist with market research and competitor analysis.
• Provide support in developing sales strategies and marketing campaigns.

Skills and Qualifications

• Educational Background :Bachelor's degree in business administration, marketing, or a related field (preferred).
• Experience :Previous experience in a sales or administrative role is an advantage (2 years preferred).
• Communication Skills :Excellent verbal and written communication skills.
• Computer Skills :Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Problem-Solving Skills :Ability to address issues and find solutions quickly.