Location :

• Suart

Experience :

• 1-3 years

We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and assisting with customer inquiries.

Key Responsibilities:

• Conduct outbound calls to prospective customers and generate leads.
• Provide information about products/services and answer customer questions.
• Maintain and update customer records in the database.
• Achieve daily and monthly call targets and sales goals.
• Follow up with potential leads and nurture relationships.
• Handle customer complaints and provide appropriate solutions.
• Collaborate with the sales team to improve lead conversion rates.
• Stay updated on product knowledge and industry trends.

Qualifications

• High school diploma or equivalent; a degree in business or related field is a plus.
• Proven experience in telecalling or a similar role is preferred.
• Strong verbal communication and persuasive skills.
• Ability to work independently and as part of a team.
• Proficient in using CRM software and Microsoft Office Suite.
• Excellent organizational and time-management skills.